# Second Desk guides

Source: https://seconddesk.net/blog
Updated: 2026-11-06

These guides cover intake scripts, benefits checks, prior authorizations and scheduling for therapy and behavioral health front offices. They are written for practice owners and office managers who want step-by-step workflows.

## Live guides

- [Virtual assistants for therapy practices: what they can and cannot do](https://seconddesk.net/blog/virtual-assistant-therapy-practice): Which front-office and billing tasks a virtual assistant can handle for a therapy practice, what to keep in-house, and the HIPAA safeguards to use.
- [Verification of benefits for behavioral health, with script](https://seconddesk.net/blog/verification-of-benefits-for-behavioral-health-with-script): The verification of benefits process for behavioral health, step by step, with a phone script for calling payers before a first session.
- [Prior authorization for psychiatric medications: workflow](https://seconddesk.net/blog/prior-authorization-for-psychiatric-medications-workflow): Prior authorization psychiatric medication workflow: what to gather, how to submit, when to follow up and how to handle denials.

Rates: https://seconddesk.net/pricing. Meet a candidate: https://seconddesk.net/contact